Shipping policy

At Sixtocart, we are committed to delivering high-quality home and kitchen products safely to your doorstep across India. Below are the details of our shipping process and policies.

Processing & Dispatch Time

Order Processing: All orders are processed within 24 to 48 hours (excluding Sundays and national holidays).

Order Tracking: Once dispatched, a tracking link will be shared via SMS, WhatsApp, and email so you can monitor your shipment in real time.

Delivery Timelines

Standard Delivery: Orders generally reach your address within 7 to 9 business days from the dispatch date.

Serviceable Locations: We deliver across major pin codes in India through reliable courier partners. If a location is non-serviceable, our system will notify you at checkout.

Payment Methods Accepted

Prepaid / Online Payments: Credit/Debit Cards, UPI (Google Pay, PhonePe, Paytm), Net Banking, and Wallets.

Cash on Delivery (COD): Available for eligible pin codes across India. Please keep exact change handy for the courier agent upon delivery.

Returns & Exchanges

14-Day Return Policy: If you are unsatisfied with your order or receive a damaged, defective, or incorrect item, you can request a return or replacement within 14 days of delivery.

Condition: Items must be returned unused, in original packaging, along with all tags, accessories, and manuals.

Order Cancellations & Support

Orders can be canceled before dispatch directly through your account or by contacting customer support.

Support Email: sixtocart1@gmail.com